Skip to main content

Welcome to your Help Center!

Comments

36 comments

  • Donald Dugally

    I need a itemized receipt 

    -1
  • Donna Battin

    I need to cancel my reservation on itinerary #H14356967

    -4
  • Tracy Mcdonough

    I only need to cancel ONE of the two rooms.

    -7
  • Heather Clementz

    I need yo cancel my reservation H12408659. We had a change with our travel plans.

    -1
  • Mary Yoder

    I logged on as asked to verify my email.   My reservation is being reviewed and I am waiting for a response by management.

    0
  • Earle Waugh

    Earle Waugh. Please move reservation to March 2, leaving on March 3. Kindly let me know. Thank you.

    0
  • Elsie Winkelrichie

    I requested a change of dates to itinerary H14491804 the same day I made the reservation and still have not heard if it was changed. That was on February 5, 2026 and today is February 8, 2026. Please contact me asap. My brother in Michigan has cancer and not doing well. Several family members are meeting there to see him.

    -2
  • Christine Ahrendt

     

    I do claim travel insurance 4f524141-0053-0000-02b4-8f0db6d730e3 och request a refund for the cancelled rum. Thanks!

    0
  • THEONE GORDONHURD

    Please cancel my reservation at the ft Wayne luxberry 2/15

    -1
  • Rita Koplitz

    Re refund: 197.93 was refunded. On my cars 1 /26. $434 92 was charged on my card 1/23.  Where is the balance?

    -1
  • Buddy Richards

    No changes needed on H14613828. For Buddy Lee Richards. Reservation is good 

    0
  • Kara Bear

    Refund our non profit NOW!!! $218.69

    Case number is 102608

    0
  • Cheryl Sandoval

    Looking for an update on my refund for the over charge as identified by your representative yesterday 2/17/2026

    0
  • Judith Kane

    I have sent my request in several different ways. I did not stay at this motel because it was unfit. The room was dirty you could see that the room was even vacuumed. I could see dirt and someone glasses on the floor not working door lock no cable no internet and no ice even.  Please contact me with a phone call and a refund.  I am very unhappy with the service you have provided so far   I contacted you while I was at the motel and it has been almost a week 

    0
  • Dominic Granno

    Hello, 

    I need to cancel Itinerary Number: H14657479.

    Dominic Granno 

    0
  • Jody Hopper

    I need help resolving an issue. I accidentally booked the wrong date. This is my son’s wedding. I have been waiting to hear a reply for over 24 hours. This is not a great customer service experience. 

    -2
  • Scott Goulait

    We were double charged this is third form of notice Please Expedite

    0
  • Kathryn Hunt

    I am verifying my email & am waiting for a response to my request for refund on cancelling my reservation at Willows, Ca. On March 2 for 2 rooms. Kathryn d hunt

    0
  • Linda Rich

    I had to cancel my reservation #H14334076.  I did it on February 13, for a check in date of February 18 and I have not received a credit to my credit card.  I cancelled with in the stated time limit.  

    Linda Rich

    0
  • Brian Clarck

    The agent entered an incorrect email address and as a result I do not have a confirmation.

     

    0
  • Brian Clarck

    My last name is also misspelled and my son's name has been used as mine.

     

    0
  • Domenica Militello

    I need to cancel my reservation.  The IT# is: H14938017. Thank you.

    0
  • Gene Delva

    Hello

    0
  • Gene Delva

    I need to canceled my reservation 

    0
  • Carol Anderson

    Need to change date of H144688945 to May 14 and May 15 checking out on May 16 and change Guest Name to Mike Hoffman.  

     

    carol anderson

     

    0
  • Carol Anderson

    Need to change date of H14468945 to May 14 and May 15 checking out on May 16th and change guest name to Mike Hoffman.  Thank you for your help.

     

    carol

     

    0
  • Robert Thompson

    I would like someone to call me back concerning a reservation that was made on February 28th. 859-498-7296 

    -1
  • Anita Deppner

    Today is March 8, 2026. I was on hold 30 minutes. Please call me. My booking is for March 14. 

    0
  • Andrew Michel

    I want to cancel my reservation H1519943. I had to drive home.

    0
  • Jeff Schellhammer

    I want my refund for my stay. Where do start?

    0

Please sign in to leave a comment.

Powered by Zendesk